Privacy Policy
Last updated: August 30, 2025
This Privacy Policy describes how Varuno Cidrex ("we," "us," or "our") collects, uses, stores, and shares information about you when you access or use our website at varunocidrex.com and any related services, features, or content we offer (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.
We encourage you to read this document carefully. If you do not agree with the terms described here, please discontinue use of our Services.
1. Information We Collect
We collect information in several ways depending on how you interact with our Services. The types of information we may collect include the following.
1.1 Information You Provide Directly
When you register for an account, enroll in a masterclass, submit a form, or contact us, you may provide us with:
- Full name and display name
- Email address
- Phone number
- Billing and payment details processed through secure third-party payment providers
- Profile information such as a biography or profile photograph
- Communications you send to us, including support requests and feedback
1.2 Information Collected Automatically
When you access our Services, certain information is collected automatically through standard web technologies, including:
- IP address and approximate geographic location derived from it
- Browser type, version, and language settings
- Operating system and device type
- Pages visited, time spent on each page, and navigation paths
- Referring URLs and exit pages
- Session identifiers and interaction logs
1.3 Information from Cookies and Similar Technologies
We use cookies, pixel tags, local storage, and similar tracking technologies to recognize you across sessions, remember your preferences, maintain authentication state, and understand how our Services are used. You may control cookie behavior through your browser settings, though disabling certain cookies may affect the functionality of our Services.
1.4 Information from Third Parties
We may receive information about you from third-party services if you choose to connect them to your account, such as social login providers. We may also receive information from analytics providers, payment processors, and fraud detection services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to our Services
- To process payments and fulfill purchases or enrollments
- To deliver educational content, track your progress, and issue certificates where applicable
- To communicate with you about your account, transactions, and service updates
- To send promotional messages, newsletters, and offers where you have given consent or where permitted by applicable law
- To respond to your inquiries, support requests, and feedback
- To personalize your experience and recommend relevant content
- To monitor and analyze usage patterns and improve our Services
- To detect, investigate, and prevent fraudulent or unauthorized activity
- To enforce our Terms of Service and other agreements
- To comply with legal obligations and respond to lawful requests from authorities
3. Legal Basis for Processing
We process your personal information on one or more of the following legal grounds:
- Performance of a contract: Processing is necessary to deliver the Services you have requested or to fulfill obligations under an agreement with you.
- Legitimate interests: We process information to pursue our legitimate business interests, such as improving our platform, ensuring security, and preventing fraud, provided those interests are not overridden by your rights.
- Consent: Where required, we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing carried out before withdrawal.
- Legal obligation: Processing may be necessary to comply with applicable laws or respond to lawful requests.
4. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We engage trusted third-party companies and individuals to perform functions on our behalf, including hosting infrastructure, payment processing, email delivery, analytics, customer support tools, and fraud prevention. These providers are authorized to use your information only as necessary to perform services for us and are bound by confidentiality obligations.
4.2 Instructors and Content Partners
If you enroll in a masterclass, limited information such as your name and enrollment status may be shared with the instructor or content partner delivering that course, solely for the purpose of facilitating your learning experience.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
4.4 Legal Requirements
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect the rights or safety of our users or the public, or respond to lawful requests from public authorities.
4.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain information as necessary to comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When information is no longer required for these purposes, we delete or anonymize it in a secure manner.
If you request deletion of your account, we will process that request in accordance with our obligations and may retain certain information where required by law or for legitimate business purposes, such as fraud prevention or record-keeping.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission using industry-standard protocols, access controls, authentication requirements, and regular security reviews.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Restriction: You may request that we restrict processing of your information in certain circumstances.
- Portability: You may request that we provide your information in a structured, commonly used, machine-readable format.
- Objection: You may object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.
8. Marketing Communications
We may send you promotional emails or notifications about new courses, special offers, and platform updates. You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in any such email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account and our Services.
9. Third-Party Links and Services
Our Services may contain links to third-party websites, tools, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We are not responsible for the privacy practices or content of those services.
10. Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under that age. If we become aware that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. When we transfer information internationally, we take appropriate steps to ensure that your information receives an adequate level of protection in accordance with applicable law, including through the use of standard contractual clauses or other recognized transfer mechanisms.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this page. If changes are material, we will provide more prominent notice, such as an email notification or a notice on our website. Your continued use of our Services after the effective date of any update constitutes your acceptance of the revised policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Varuno Cidrex
Vovchynetska St, 225, Ivano-Frankivsk, Ivano-Frankivsk Oblast, Ukraine, 76000
Email: info@varunocidrex.com
Phone: +380962655050
Website: varunocidrex.com